At Friends Travels, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, make a booking, or visit our website. By using our services, you agree to the terms of this policy.

When you book a taxi or request travel-related services through our platform, we may collect personal details such as your name, contact number, email address, pickup and drop-off locations, and payment information. We may also collect certain technical data, such as your IP address and device information, to help us enhance your browsing experience and improve our services.

The information we collect is used strictly for operational and service-related purposes. It helps us confirm your bookings, provide updates, send invoices or receipts, respond to customer support requests, and improve our offerings. Occasionally, with your permission, we may send you promotional updates or exclusive offers.

We are committed to protecting your personal data and do not sell or rent your information to third parties. However, to fulfill your bookings, your details may be shared with our trusted drivers or service partners. In certain cases, we may also disclose your information if required by law or legal processes.

To protect your data, Friends Travels uses secure methods and technologies. While we take all reasonable precautions to ensure the security of your personal details, it’s important to note that no method of transmission over the internet is completely secure.

Our website may use cookies to personalize your experience and gather usage statistics. You can manage your cookie preferences through your browser settings.

As a user, you have the right to access, correct, or delete your personal data at any time. If you no longer wish to receive promotional messages from us, you may opt out by contacting our support team.

Friends Travels may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The most current version will always be available on our website with an updated effective date.

If you have any questions or concerns regarding your privacy or how your information is handled, we encourage you to contact us at friendstravelsvlrtaxiservice@gmail.com or call us directly at +91 72004 70048, +91 41649 02278